Client Support Update
27 March 2020
Our environment is changing rapidly due to COVID-19 but our core value remains the same – we genuinely care for our clients. We understand this is a challenging time and we have been busy adapting and evolving our practice so we can continue to support our clients.
We are so lucky to have a great team at Boyce who are passionate about being an important part of your business. Keeping our clients and team safe is our top priority.
Here is an update on what we are doing to maintain our service standards:
We are conscious of responding and adapting in a responsible way and for a couple of weeks have been facilitating client appointments via telephone and video conferencing.
This has been a great success with the use of Microsoft Teams and Zoom. Our team has put together helpful ‘how-to’ guides on these applications that can be accessed for here for Microsoft Teams and here for Zoom meetings. Your Boyce Accountant is also able to walk through this with you if you have any concerns.
From today our offices will move to skeleton staff. All those that can work from home will be doing so. We will still have some staff in the office keeping the home fires burning.
Continue to call your local office and our fantastic reception staff will be able to point you in the right direction.
Know that we are only a phone call or email away.
Our talented team have been working around the clock to dissect all the latest updates and get this information out to you via our e-alerts. Check out our website, Instagram and Facebook accounts for all the latest information. If you have missed anything or have a suggested topic, please get in touch with your Boyce Accountant.
We’re here to help
What a situation we find ourselves in! We know it is worrying and uncertain but we are also hearing many stories of how our community are coming together to support each other during this rapidly changing situation. Please know we are here to support you in any way possible.
We will closely monitor the situation and will continue to keep you updated via our website, newsletter, emails, Instagram and Facebook feeds