NSW JobSaver - Reconfirmation of Eligibility

13 September 2021

On Friday Service NSW commenced updating their website and emailing recipients of the JobSaver payments, notifying them that from 10 September 2021 they will be required to reconfirm their eligibility each fortnight to continue receiving payments.

This process was stated to require business to reassess their turnover and to confirm that they are continuing to experience the required 30% reduction in turnover each fortnight.

As there was no warning or public consultation regarding the reassessment of turnover, and businesses often requires assistance with this process, the professional bodies have been liaising with Service NSW on this change. Service NSW have, subsequently, verbally assured the industry that they will be providing a public clarification on this process and that there will be no delay in the next fortnightly payment of NSW COVID business support while this clarification is being provided.

So please do not stress about the emails you may have received from Service NSW since Friday, additional guidance will be provided shortly, and we will provide further information on this matter as it becomes available (your next payment should not be affected while this matter is clarified).

Information on the reconfirmation process is available from and will be updated here.

The Service NSW guidelines for accessing the JobSaver payment have not been updated to reflect the requirement to reconfirm eligibility.

Please contact your local Boyce office if you require further assistance.